Milestone Dealer Services, LLC
55 West Street, Suite 201
Walpole, MA 02021
Phone: 781-750-0520
Fax: 781-750-0521
Email: sales@milestonedlr.com
Effective Date: January 1, 2025
Milestone Dealer Services, LLC (“Company,” “we,” “our,” or “us,” is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you visit our website and interact with our services.
Scope of This Policy
- Information that we collect
- We may collect the following types of personal information
- Personal Identifiable Information: name, address, phone number, email address, vehicle details, and any other information you voluntarily provide.
- Financial Information: if applicable, payment details, and transaction history.
- Third-party data from business partners, affiliates, and service providers.
- Usage Data: Information related to how you interact with our website, including IP addresses, browser type, and browsing behavior
- Cookies and Tracking Technology: We may use cookies and similar technology to enhance user experience and analyze website usage.
- How we use your information:
We use the information collected for the following purposes:
- To provide, maintain, and improve our services
- To communicate with you regarding inquiries, transactions, and service updates
- To market our services provided you have not opted out.
- To comply with legal and regulatory requirements
- To prevent fraud, unauthorized access, or other illegal activities
- To enhance and personalize your website experience
- Sharing of Information:
We do not sell, rent, or trade your personal information, or give consent for SMS messaging. However, we may share your information with:
- Service Providers: Third-party vendors who assist in operating our business (e.g. payment processors, IT support, customer support)
- Affiliates, subsidiaries, and business partners
- Legal and Regulatory Authorities: When required by law, subpoena, or legal process
- Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the transaction.
- Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure. We recommend that you take precautions to protect your own information online.
- Your Rights and Choices:
You have the right to:
- Access, update, correct, or delete your personal information.
- Opt-out of marketing communications
- Restrict or object to certain data processing activities
To exercise these rights, please contact us at: sales@milestonedlr.com.
Milestone Dealer Services LLC – SMS Terms of Service
1. Program Description
- By opting into Milestone Dealer Services LLC’s SMS service, you agree to receive recurring text messages regarding warranty updates, service reminders, special offers, and account notifications. Message frequency may vary.
2. Consent & Opt-In
- By providing your phone number, you consent to receive SMS messages from Milestone Dealer Services LLC. Your consent is not a condition of purchase. Standard message and data rates may apply.
3. Opt-Out & Help
- To stop receiving messages, reply STOP at any time. You will receive a confirmation message and will no longer receive SMS communications.
- For assistance, reply HELP or contact our support team at: sales@milestonedlr.com or 781-750-0520.
4. Message & Data Rates
- Your carrier’s message and data rates may apply depending on your mobile plan.
5. Supported Carriers
- Our SMS services are supported by major carriers, including AT&T, Verizon, T-Mobile, and others. However, delivery is not guaranteed and depends on carrier networks.
6. Privacy Policy
- We value your privacy and will not sell or share your information. For more details, please review our Privacy Policy at www.milestonedlr.com/privacy.
7. Limitation of Liability
- Milestone Dealer Services LLC is not responsible for delayed or undelivered messages due to carrier issues.
8. Changes to Terms
- We reserve the right to modify these terms at any time. Continued use of our SMS services indicates acceptance of any updates.
9. Contact Information
- For questions or concerns, please contact:
Email: sales@milestonedlr.com
Phone: 781-750-0520