Milestone Dealer Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through our website, services, and communication channels.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, and mailing address.
- Business Information: Dealership or company name, job title, and business needs.
- Communication Data: Information related to customer service interactions, SMS messages, or inquiries.
- Technical Information: IP address, browser type, device type, and usage data from our website.
2. How We Use Your Information
Your information may be used to:
- Provide and manage our finance and insurance services
- Respond to inquiries and offer customer support
- Send marketing materials or communications, with your consent
- Improve our website and service offerings
- Meet legal and regulatory requirements
3. SMS Communication
If you opt in to receive SMS messages from Milestone Dealer Services:
- Your phone number will be used exclusively for SMS communication related to our products, services, and client support.
- SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates.
You may opt out of SMS communications at any time by replying “STOP” to any message or by
contacting us directly.
4. Sharing of Information
We do not sell or rent your personal information. We may share information only with trusted service
providers who assist us in operating our business, under confidentiality agreements. We do not share
SMS opt-in data or phone numbers with any third parties or affiliates for any purpose.
5. Data Security
We implement reasonable physical, administrative, and technical safeguards to protect your
information from unauthorized access, use, or disclosure.
6. Your Privacy Rights
You have the right to:
- Request access to your personal information
- Correct or update inaccurate data
- Request the deletion of your data, subject to legal obligations
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the details below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the
revised effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Milestone Dealer Services
Business address: 55 West Street, Suite 201, Walpole, MA 02081
Contact email address: sales@milestonedlr.com
Contact phone number:781-750-0520
- SMS Terms & Conditions:
1- SMS Consent Communication:
The information such as Phone numbers obtained as part of the SMS consent process will not be shared
with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Milestone Dealer Services, you may receive
messages related to:
- Appointment reminders/confirmations
- Follow-up messages
- General support
- Billing inquiries
3- Message Frequency:
Message frequency may vary depending on the type of communication. You may receive up to 25 SMS
messages per week related to your case or request with us
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan.
These fees may vary if the message is sent domestically or internationally.
5– Opt-In Method:
You may opt-in to receive SMS messages from Milestone Dealer Services in the following way:
- Verbally, during a conversation
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS
message you receive. Alternatively, you can contact us directly to request removal from our messaging
list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly
from us at sales@milestonedlr.com
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt-out at any time by texting “STOŠ .”
- For assistance, text “HELP” or visit our Privacy Policy and SMS Terms and Conditions pages (https://www.milestonedIr.com/privacy-policy/)
- Message frequency may vary.